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Shipping

Buying  Italian  Ceramics  By  MOD  at DerutaItaly.com

 MOD (Maioliche Originale Deruta) has been selling and exporting its ceramics all over the world for over 50 years.

The artifacts, all authentic and original, are born to furnish your home, your table, and your garden.

MOD  /  Deruta  Italy  ceramics  (majolica)  are  dishwasher    safe  and  microwave  safe. 

Add  the  ceramics  to  your  shopping  cart;  

Select the  ceramics  you  want  by  adding  them  to  your  shopping  cart;

Agree  to  the  Deruta  Italy  Purchase  Agreement and pay the price in full via Visa, Mastercard, Paypal ecc..

 

 

Shipping of Italian Ceramics

We ship directly from Deruta in Italy.  Shipping is proportionally expensive ( $30 or $40 )  if you order just one products but ordering multiple products shipping cost per item are reduced to more or less the same shipping costs as shipping from the US. 

 

If the products are available in the shop, the company will ship within 1-2 working days. In case the products are to be

realized the company will take from 2 to 10 working days to send the item. A mail will be sent to the purchaser shortly

after the purchase, where the day of shipment will be indicated.

 If you want to know before buying when you receive your products, contact us at info@derutaitaly.com or send us a

message on our site indicating the item or items you

want to buy and the company will answer you indicating how long it will send the objects indicated.

At this point you can proceed with the purchase.

 

Delivery Times

 

Delivery in Italy takes 1-2 working days after shipment.

Delivery to the United States and Canada takes place in 3-4 business days after shipment.

Delivery to Europe takes place in 3-4 working days after shipment.

Delivery to Russia, Australia, Emirates, Africa takes place within 1 week after shipment.

Delivery to the islands can take place 1 or 2 days later than the dates indicated above.

 

Damaged ceramics:

Augusto is responsible for shipments and has been sending ceramics internationally for many years.

Breaking problems are really rare recently. In any case, Mod - DerutaItaly offers a policy to replace damaged ceramics.

 

         -REFUNDS / REPLACEMENTS

MOD  /  Deruta Italy.com offers  a  five  (5) day  money  back  satisfaction  guaranteed  return  policy.

If you are not satisfied with the product received or if the item is broken or damaged, you have 5 days to notify the company at mail address:

info@derutaitaly.com or at the phone number (+39 075 9711576). Send the photo of the damaged product to the email address info@derutaitaly.com or to the messenger, to the facebook page Deruta Ceramics Italian Majolica.

After viewing the photo and evaluating the product, the company will send a second object exactly identical to the first one in 2-3 working dayswriting an email to the buyer.

If you want to cancel an order made just write a message in the appropriate section of the website or at info@derutaitaly.com within 3-4     hours. The company will refund the full amount automatically which will be charged back into your bank account or Paypal in 2-3 business days.